Your privacy and security are paramount—that’s why we recommend never Emailing or sending sensitive information (including passwords) via a non-secure method.
For that reason, we recommend either sharing your passwords via a third-party password manager or via a tool called 1ty.me.
To use this tool, just follow these steps:
- Visit 1ty.me
- Paste the password/sensitive information into the field provided
- Copy the “one-time” link
- Send the link to our support team (and accompanying, relevant information such as a username, URL, etc)